FAQ

Our  courses start every Monday except for Public Holidays and our annual Christmas holiday when we are closed for two weeks.

First, you need to decide which course you want to do then.

Click on  the ‘Book a course now’ button which will take you to the application form.

Once you have completed this, you will be taken to the check-out for payment.

All teachers are university graduates who hold  a recognised qualification in teaching English (English as a Foreign Language).   All of our teachers are required to have  a minimum of 2 years experience although our current staff have a minimum of 5 and up to 20 years’ experience.   Half of our  teachers also have the highest English teaching qualification which is a level 3 Diploma.

We run training sessions every month for our teachers and encourage them all to participate in additional training, seminars and CPD

It is easy to extend your course as long as you come to talk to us about your new dates. We are not  usually able to shorten your course or reduce your hours of study except in special circumstances.  Please refer to our Terms and Conditions for further information.

Please refer to the cancellation policy in our Terms and Conditions.

If you would like to take a holiday, you must give the school two weeks’ notice.   You can take a limited amount of holiday with each course as follows:;  one week for every six week course and two weeks for every twelve week course.

If you are ill for a day or two, with a minor illness, you will have to lose the  days that you cannot attend your course.

If you are ill for a week or more,  and and can provide a doctor’s note to this effect,  we can put your course on hold and add the lost week(s)  to the end of  your course.  However, you must advise the school on the same day that your absence starts.  The school cannot compensate for any lost time that is reported retrospectively.

Ideally you will book with enough notice as possible, especially if you require accommodation.   However, we will accept your booking at any time up until and on the day of your course provided we have places.

The balance of your fees must be received before the course start date or on arrival at the school.

Payment can be made by using the payment methods on the website (Sage Pay),  credit card, bank transfer or  cash (only if paying at the school).

If you cannot take up your place on a course on the specified date, provided that you notify the school in advance,  we can postpone the start date.

We can offer payment plans to students who would like to pay in instalments. You need to speak to the Registrar and     agree a schedule of payments.

We offer 4  levels of study for General English as follows:

Pre Intermediate       A2

Intermediate               B1

Upper Intermediate  B2

Advanced                    C1

We also have the following exam classes:

Cambridge First Certificate   B2

Cambridge Advanced             C1

IELTS                                        B1 – C1

Any exam fees are not included in the course price and  need to be paid separately when you book your exam.

Homework is set on a daily basis  for all courses which you are encouraged to do if possible to maximise your progress.

Our teaching methods  are based on communicative interaction between your teacher and other students.  You will develop all four skills: Listening, Speaking, Reading and Writing in every lesson. You will also study grammar,  extend your vocabulary  and build confidence in communication through a variety of activities and up-to-date course books.

Please refer to Terms and Conditions in the downloads section,

Average age is 24 but ages range from 16 and 60 years yrs old.

Course material is not included in the cost of your course. New and used books can be purchased at reception.

Apart from a Registration fee, which is payable once only, you will only have to buy your books. The approximate cost of a course book is £30 but you may buy a second-hand one if you wish.